A Free SOP, On the House

Here's how Scroll House makes professional, formatted SOPs perfect for your small business. There's a free SOP on the house for your business to implement, attached below.

It starts with a short intake form, most people complete it in under 20 minutes. Walk through the process the way you'd explain it to a new hire, casual language, bullet points, whatever's fastest for you. From there, send along anything that fills in the picture: photos, screenshots, existing documents, a voice memo recorded on your drive home, even a quick video walking through the steps on screen. If it helps explain the process, we can use it. Already have branding, a logo, or a font you use elsewhere? Send it over. We'll build your SOP to match, at no extra cost.

The attached document is the finished result, a real refund and return SOP, built and formatted exactly the way we'd build one for you. Take it, adapt it, use it as-is if it fits how your team already operates. The raw version of a process like this works fine as a memory. The finished version works as a document. The $50 approval threshold is impossible to miss, exceptions are spelled out instead of left to whoever's working that day, and a new hire can follow it without asking someone to explain the parts that never got written down.

Ready to get your own process documented?