How It Works
From your notes to a finished document.
Four straightforward steps. Submit your notes, we build the document.
Got Questions?
Not sure if we can document your process? Email us at hello@scroll.house
Fill Out the Intake Form
Start by telling us about your process. Our intake form asks for the basics — what the process is, who performs it, and any important context your employees need to know.
The more detail you provide, the stronger your SOP will be. Upload notes, sketches, diagrams, photos, or existing documents in any format. There's no wrong way to submit — we work with what you have.
Voice memos and short video walkthroughs are welcome and often the easiest way to capture a process — just talk through it like you're explaining it to a new employee.
Your two-week turnaround and 30-day uploaded materials deletion clock both begin when you submit the Ready for Review form included in your secure intake folder. Incomplete submissions may delay your delivery date.
We Build Your SOP
We take everything you've provided and turn it into a clean, formatted, professional SOP — typically 1 to 3 pages in length. Every step reflects your information — your process, your terminology, your way of doing things.
We don't fill in missing steps or make assumptions. If a step isn't in your submission, it won't be in your SOP. If you'd like your documents to reflect your brand, include your logo, fonts, and color scheme and we'll apply them consistently.
We use AI-assisted tools to build your document efficiently. Every SOP is carefully reviewed before it reaches you.
You Review
You receive your completed SOP and review it against your actual process. If anything needs adjusting, one revision is included.
This is your chance to catch anything missing from your original submission before the document is finalized.
One included revision per SOP. To request a revision, reply to your delivery email with your notes. Revision turnaround is two weeks from receipt of your request. Revision requests must be submitted before your 30-day uploaded materials deletion date.
Your Document, Delivered
Your final SOP is delivered to your email as a PDF within two weeks. Your uploaded materials are deleted within 30 days of your submission.
Scroll House creates operational documentation from customer-provided information. Please read carefully before submitting.
We Can Document
- Administrative and operational workflows
- Processes described in your own words, notes, or diagrams
- Scroll House may retain a copy of completed documents for internal business purposes
We Cannot Accept
- Patient, client, or employee identifying information of any kind
- Protected health information (PHI) or anything subject to HIPAA
- Confidential personnel records or legally privileged documents
- Any information you are not authorized to share
We Do Not Provide
- HIPAA, OSHA, HR, or regulatory compliance guidance
- Legal, medical, safety, or accounting advice
- Guarantee that completed SOPs meet applicable requirements
You are solely responsible for reviewing your completed SOPs for accuracy and ensuring they meet any regulatory, legal, or compliance requirements applicable to your business. Scroll House reserves the right to decline any submission that contains protected information or requests compliance guidance outside the scope of operational documentation.